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Frequently Asked Questions

  • We’re based in Canberra/Ngunnawal Country but we love to travel. If you’re planning a shoot outside of our area, let us know about your plans and we’ll send you a quote that includes any additional travel costs.

  • We usually arrange a catch-up over wine or coffee and discuss your plans to ensure we're giving you the perfect service. Once we’ve chatted and confirmed dates and package details, we’ll send you a deposit invoice and ask you to complete an online contract to secure your booking.

  • We know how excited our couples and families are to see their images! All our packages include a handful of sneak-peak images that you can share on social media within 48 hours of your wedding or lifestyle shoot. Full galleries are delivered within 8-10 weeks. They’re worth the wait – we promise!

  • We work in a team, so there’s no need to worry that you’ll be left in the lurch due to sickness or unforeseen circumstances. If something happens to your scheduled photographer, one of our other team members can jump in on the day.

  • We used to call them engagement shoots, but we figured you don’t have to be engaged to get some beautiful portraits — so we changed it. Together shoots are a great way to get to know us and help you both feel more relaxed in front of the camera.

    And if you are getting married, we offer some excellent printed products on which you can use these images – such as beautiful custom guest books for your wedding.

  • We do! In fact, just try and stop us! Most of the time, we shoot with one or two (and sometimes three) photographers, and we love the variety of images we can get our clients with multiple angles – capturing all the little things you might miss on your day.

  • Here’s the thing: some of the most amazing images we’ve ever taken have been on rainy days. So please, try not to stress too much!

    If you’ve organised an outdoor family shoot, we may discuss moving it into your home or our warm studio to keep everyone cosy and dry.

  • We understand things happen, and sometimes dates need to change. We are happy to work with you to find an alternative date within 24 months. However, if you choose to cancel your date, you will forfeit your deposit.